Our Story

A Story for the Tester, by the Tester.

meet the team

In the tech world, testers know the pain of spending hours on bugs.

It's like a never-ending story, right? Late nights, lots of coffee, and that one stubborn bug.

This shared struggle made a group of testers think,
" There's got to be a better way."
So, we set out on a mission. Not just to find a fix, but to change our story.

That's howBetterBugscame to be.

It's more than just a tool; it's our answer to the challenges we all face.

It's our way of saying, "We get it, and we've got your back."
Made by testers, for testers, and inspired by every bug-reporting, because we've been there too.

The Beginning of Something New

The Beginning of Something New

We've all felt it - that moment when a bug slips by and everything gets messy. Projects get delayed, users aren't happy, and teams are left scratching their heads, trying to figure things out.

Our journey started with over 10 years in software, especially in Quality Assurance (QA). We've seen the ups and downs, the challenges, and the late nights spent by QA testers.

Knowing all this, we started to think: "There has to be a better way."

So, with a clear goal and our experience, we decided to challenge the old ways of reporting bugs. And that got us asking:

How can we make bug reporting simpler, faster, and more effective for everyone involved?

Our journey began when we came together as a team, looking for a better way.

We closely watched how the old way of reporting bugs took a lot of time - about 8-10 minutes for just one report. If you think about it, that's 80-100 minutes for 10 bugs in a day.

This highlighted a clear inefficiency in the process.

Surprisingly, that's like using up 20% of our workday just on reports.

It was clear that we were spending a big chunk of our day just on reporting, which left less time for real testing and making things better.

This is why our idea for BetterBugs connected so well with testers.

We didn't just create BetterBugs to sell a product.

We made it to show our love and support for the whole testing community.

For the Tester, by The Tester

-Nishil Patel

Making BetterBugs
Making BetterBugs

We wanted to change the way things were done. So, we started working on a tool to make bug fixing easier and make our jobs as QA testers more productive.

The idea behind BetterBugs was simple: make a tool that helps us handle bugs without all the hassle.

We talked to developers, testers, and project managers to understand their problems. From these talks, we built BetterBugs to be:

A Tool to Make Bug Reporting and Fixing Easier.

We put a lot of thought into making it easy to use. Our goal was to make bug reporting so simple that it feels natural, letting us focus on improving software quality.

With BetterBugs, sharing screenshots and videos became a breeze:

One Click, and Everything You Need for a Bug Report is There.

In short, BetterBugs made fixing bugs up to 10 times faster. It helped everyone understand each other better, with no missing information.

Before launching, we tested BetterBugs thoroughly, making sure it was top-notch. When we finally launched, it was a big step forward. BetterBugs was here to change the game in software development. It made bug reporting faster and fixing easier.

Think of BetterBugs as a guiding light, helping us work faster and better, saving time, and improving our work.

Always Improving

But we didn't stop at the launch. We keep listening to users and updating BetterBugs to fit their needs. We're always looking for ways to make it even better for QA testers like us.

Our journey as testers is all about pushing forward, finding better ways, and aiming for the best. BetterBugs is our partner in this, making bug management simpler.

As we look to the future, we're focused on one thing: making software better, one bug at a time.

Start bug reporting!
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Show us some love 💖. Try BetterBugs today if you haven’t already. A quick feedback and a rating on our Chrome web store page would be awesome!

Share your experience with the founderhere!

Don’t wait! Start reporting now.