Support teams usually have a stressful time resolving user issues. Dealing with a lot of raised tickets and customer requests is not an easy task. BetterBugs helps in addressing such issues in a much more reliable and easy way. It enables them to provide clear contexts to QA and development teams to solve issues faster and in a much better way.
BetterBugs helps in shortening the issue resolution times and improves the quality of customer support procedures. It also enhances communication and improves the cumbersome ways to provide customer support. This increases work satisfaction for support teams and help them make the best use of their time and efforts.
We are on top of taking care of customer problems. It is good to see tools like BetterBugs.
BetterBugs is feature-rich and the interface for it is very neat. The flows in the tools are also very user-friendly
Highly recommended tool for improved issue management. It’s very effective and easy to use.
Support Operations Head
BetterBugs helped us to keep the ticket count low by speeding up the tedious issue resolution process.
More ways to use BetterBugs
BetterBugs enables QA teams to work smarter, not harder. It lets you create precise reports to make the bug management process up to 10X faster than the traditional methods.
BetterBugs enables the developers to visualize, observe, and reproduce the bug in action with machine-like details through shared bug-reports for faster debugging.
BetterBugs enables managers to analyze issues through easy integrations with their preferred project management tools for efficient project delivery, every time.